Delivery

R3 Systems is a leading provider of Private Label development, integration, and customization services for our sales partners worldwide.  We have successfully completed over 200 customizations and integrations for Demandware Commerce and Magento Enterprise, Professional, and Community edition frameworks for tens of online retailers – from SMBs to large Enterprises.  With our Zero Overhead business model, we can provide highest quality development and integration services at lowest prices in the industry.  If you need help with your eCommerce delivery needs, give us a try and we will show you how inexpensive the high quality Private Label development services can be.

At the beginning of each delivery project, we perform on behalf of our sales partners a thorough discovery process and define detailed use cases for all customizations, integrations, and modifications to exactly suit your customer's needs.  These use cases, together with well-defined release schedule and milestones are entered into your own branded project tracking portal, based on the industry-leading Redmine framework.  Our delivery team, as well as our partners and their customers have access to this portal and can use its extensive array of project management and reporting tools to stay on top of the delivery progress.

Our delivery services are based on the following cornerstone principles:

• Fixed bid on development work.  At the beginning of every engagement, our team of technical architects and business analysts perform a thorough discovery process to identify every possible aspect of customer requirements and provide our partners with detailed scope of work.  Upon reaching agreement on the scope and the cost of the project, we will complete the work within the committed timeframe and budget, guaranteed
• Milestone-based payment schedule.  Your payment schedule is tied to achievement of project milestones.  You pay us only after we deliver work to your customer's satisfaction
• Money-back guarantee.  If your customer is not satisfied with the system we have built, we will refund you the cost of the project, no strings attached
• Agile-based development framework.  By dividing a project into one to two weeks sprints and closely following the development progress, customers and project managers are able to quickly identify problem areas and address them before they can affect project deadlines.  Also, delivering project in small incremental steps enables more thorough QA testing, as well as UAT process that runs parallel to the development schedule, thus minimizing project delivery timeframes
• Skill-based matrix delivery process.  Many outsourcing development organizations choose to form a dedicated project team for every engagement.  While this may appear to provide better manageability and ensure quality, this approach results in wasted time and resources, thus significantly increasing the number of man/hours required to complete the project, so these development shops pass these increased costs to you.  We adopt a different approach – each one of our developers specializes in certain area of eCommerce framework (catalog, merchandising rules, external integrations, design, performance, etc).  We only assign a dedicated project manager and a technical lead to each project, while development work is split by professional skills, so work can be done on different areas of the project at once.  Not only does this approach save you money, it ensures that highly skilled experts are working on each and every aspect of the project.  On top of that, it makes project delivery faster (sometimes two to three times faster than with dedicated project teams) and at a much lower cost
• Combining onshore and offshore resources.  We combine work of our US-based and European experts to further lower project costs, while maintaining highest quality standards.  Using state of the art communication and project management systems, our team members can collaborate flawlessly accross the world.  Our US-based Project Managers and Technical Leads, dedicated to your projects, will work with you and your customers daily to facilitate the delivery process, assign and track tasks, assist your customers in learning to use their chosen eCommerce framework and to get the most out of your customers' online stores going forward.

Please contact us today for all your eCommerce delivery needs and we will work with you to design a cost-effective solution for your customers and deliver it on time and on budget, guaranteed.